SHIPPING INFO
Fast, reliable delivery to get your beard game strong
Quick Processing
Orders ship within 24-48 business hours
Real-Time Rates
Calculated at checkout from top carriers
Local Pickup
Available for Triad Area (NC) customers
All orders are processed and shipped within **24–48 business hours** (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has been fulfilled, including tracking information.
Shipping rates and delivery times are calculated automatically at checkout using real-time rates from USPS, UPS, and FedEx. You may choose the shipping carrier and speed that works best for you. Delivery time begins after the 24–48 hour processing window.
| Carrier | Estimated Delivery Time |
|---|---|
| USPS First Class / Ground Advantage | 3–5 business days |
| USPS Priority Mail | 1–3 business days |
| UPS Ground | 2–5 business days |
| FedEx Home Delivery / Ground | 2–6 business days |
Simple, Affordable Shipping
We believe in keeping shipping costs low while maintaining fast, reliable delivery. Our flat-rate shipping makes it easy to know exactly what you'll pay.
Why Our Shipping Rates?
- • Transparent pricing - no hidden fees
- • Affordable $3.99 flat rate for smaller orders
- • Free shipping incentive encourages larger orders
- • Fast processing and reliable carriers
For an estimate of shipping costs, you can use the official USPS Retail Postage Price Calculator. Please note that final shipping costs will be calculated at checkout based on your full order and chosen carrier.
USPS Price CalculatorWe proudly offer local pickup within the Triad region (Greensboro, Winston-Salem, and High Point).
Free Local Pickup
Use promo code LOCAL during checkout to get free shipping for local pickup orders.
This will remove the $3.99 shipping fee from your order total.
How Local Pickup Works:
- Place your order online and use promo code LOCAL
- Choose your preferred payment method (Credit Card or Cash App)
- You'll receive an email confirmation with pickup instructions
- We'll contact you within 24 hours to coordinate pickup time and location
- Bring your order confirmation and ID for pickup
Cash App Payment Option
For local pickup customers, you can also pay in person with Cash App when you collect your order.
Simply mention "Cash App payment on pickup" in the order notes, and we'll provide our QR code when you arrive.
Pickup Locations:
- • Greensboro area
- • Winston-Salem area
- • High Point area
- • Other Triad locations by arrangement
You'll receive a tracking number by email once your order ships. Tracking updates may take 24–48 hours to appear after your label is created.
Please use your tracking number for delivery updates directly through your chosen shipping carrier.
Please confirm your address before submitting your order. Grind N Shine is not responsible for orders shipped to incorrect addresses provided by the customer.
If a package is returned due to incorrect address, we will contact you to arrange reshipment — additional shipping fees will apply.
Once a package leaves our facility and is accepted by USPS, UPS, or FedEx, Grind N Shine is not responsible for shipping delays, lost packages, or stolen deliveries.
If your tracking shows "delivered" but you have not received your item:
- Check your mailbox, porch, and around your property
- Ask neighbors or your local post office/carrier
- Contact the shipping carrier directly with your tracking number
If additional help is needed, email us at customersupport@grindnshineoils.com and we'll assist where possible.
As stated in our Return & Refund Policy, all sales are final for opened or used beard oil products.
In rare cases where a return is authorized (such as for unopened or defective items), the customer is responsible for return shipping costs unless otherwise agreed in writing. Refunds or exchanges will be processed only after the item is returned and inspected.
During high-volume periods (sales, holidays, or new product launches), order processing and carrier transit times may be delayed.
We recommend placing time-sensitive orders early. Any known delays will be posted on our website and/or social media.
Have more shipping questions?
Our customer service team is ready to assist you with any inquiries.
Contact Us